In two-way communication process both the sender and the receiver of
message can communicate with each other and the sender finds opportunities to
study the reaction of his message on the receiver. The word two-way
communication points to the flow of information in two defections back and
forth. In two-way communication, a sender (usually a boss) transmits a message
to the intended receiver (subordinates) and the receiver sends back his
feedback (reply or reaction) to the original sender. Face-to-face discussion or
telephone conversation are common examples of two-way communication. Reciprocal
communication between management and subordinates or between supervision and
workers belong to this category of communication.
In fine, we can say that when the communication channel allows the flow of information or facts in two directions— forward and backward it is called two-way communication. Two-way communication completes the communication circuit, first- the message flows from the sender to the receiver and then back to the sender again with response or reaction of the receiver.
